COVID-19 Information for Patients

Dental emergencies are serious health conditions that need to be taken care of at a dental office.  It is essential to keep dental problems out of emergency rooms.  Currently in New Mexico, a Department of Health order requires that non-emergency services, procedures and surgeries which can be delayed for three months without harm to a patient’s health be postponed.The act does not prohibit procedures to address emergencies or prevent the risk of permanent harm to patients.  

We want to assure the public that dentists continue to be available to treat emergencies and take care of problems that cannot wait.  Offices are taking extraordinary steps to prevent the transmission of COVID-19 and keep patients both comfortable and safe.  They are connecting with patients using video technology to provide solutions and reduce contact that might spread the virus.

People are urged to contact their dentist as they would normally with any problem of pain, swelling or any other concerns, rather than seek treatment by going to a hospital emergency room or urgent care center.  If you are being treated for chronic conditions or had treatment started but not completed prior to the stay-at-home order, you should contact your dentist to discuss how your condition might be managed during the shutdown. 

What is a dental emergency?
What is a dental emergency? The ADA has created guidelines to help patients determine when to consult a dentist and when care should be rescheduled. CLICK HERE